Refund policy
Thank you for shopping with Himalaya Naturals! If you’re not entirely satisfied with your purchase, we’re here to help.
Return Policy
Eligibility: We accept returns for both defective and non-defective products. All returns must be in new, unused condition, including all original packaging and accessories.
Return Window: Customers have 30 days from the date of delivery to initiate a return.
Return Method: Returns must be sent by mail to our return address at:
35-2029 Papaaloa Pl, Papaaloa, HI 96780, United States
Return Shipping Label: Customers are responsible for the cost of return shipping.
Restocking Fee: A 5% restocking fee will be applied to all returned items.
Exchanges
We do not offer exchanges. If you would like a different item, please return the original product for a refund and place a new order.
Refunds
Refunds will be processed within 10 business days upon receiving and inspecting the returned item(s).
Refunds will be credited to your original payment method.
Order Cancellations
If you need to cancel your order, please contact us at contact@himalayanaturalsus.com within 24 hours of placing it.
For any questions, please reach out to us at contact@himalayanaturalsus.com. We’re here to help!